“You continue to amaze me. You accept my calls graciously and every request I make is always accepted with an answer promised by the end of the day – of which you always deliver. I can’t tell you how much I appreciate your hard work and your attention to detail and stellar communication skills – always keeping us in the loop.”

“I wanted to thank everyone for a job well done. I can’t speak highly enough of my experience with South River. From start to finish, the company was attentive and responsive. Contracting jobs are never easy, as you well know. And after disasters or accidents, the tension is even greater. But the professionalism of South River’s staff, at every level, made the experience almost too good to be true.”

“I am not sure how to properly thank everyone involved in my case but I thought I would share my thoughts with you so you could commend the folks within your organization who deserve special recognition for a job well done. I will do my best to refer future business to South River Restoration knowing with full confidence your organization’s ability to deliver exceptional results.”

“I want to express my thank yous to the whole South River Restoration company for helping me through my whole ordeal. Everyone was so nice to me making sure I was comfortable. Everyone, in which whom I came in contact with, was very knowledgeable about their job. A million thank yous to a job well done!”

“I really appreciated how quickly you responded to my needs. First, you quickly developed a plan to dry out my walls to avoid further damage. Following the mitigation, your team worked closely with me on the restoration. During that time, I was kept well informed as to when to expect someone in my house and what they would be doing from day to day.

The work was completed in a timely fashion and the quality of the work was superb! Thank you for making this experience so easy! If I ever have any issues, you are the team I will call. I would also highly recommend you to my friends!”

“Having served for more than 20 years in the U.S. Armed Services, I have come to know quality workmanship and dedication to a mission. This is what I saw as your team moved in and went straight to work. This excellence in service to the community will make not only repeat customers, but will be your best advertising as word of mouth carries more weight than any other form of broadcasting. Again, you have my deepest of thanks.”

“Your customer service has been top notch!  Each and everyone of your employees assigned to this job performed their duties well.  They called with an arrival time, showed within the time stated and were able to answer any questions that we had.  Thank you!  We’ve often said that ‘customer service’ does not exist anymore, but you’ve proven us wrong!”

“Edwin has been so perfect for me. The fire was a devastating event in our lives and he has been a security blanket for me…I am very grateful to have chose your company for the restoration process of our home.”

“I would like to express my appreciation to the project team, led by Steve (can’t remember his last name). They were beyond world class. Steve showed up at approximately 8:30 instead of the 9:00 start time. He came in, greeted me and informed me of this team’s objectives in getting the jobs completed to my satisfaction. I was impressed and very surprise at the selflessness work ethic of the team. South River Restoration is an exceptional company and I would refer them anytime.”

“As we are now back enjoying our fully restored home, we want to take the opportunity to express our sincere appreciation for South River Restoration for the excellent and timely manner in which the disaster mitigation and house repairs have been accomplished”

“I must admit I was very apprehensive about what I considered my life being packed up and taken to some storage place in the unknown, but Ryan Ball put my fears to rest. I knew he was in total control of his team and was alert to all that is going. He was very hands on and helped me in so many ways. I could tell that this was not the first time he had done this kind of job and his professionalism came to light when he and his team worked at packing up my home. I truly appreciate his experience and attention to detail.”

“We want to thank you for brilliantly orchestrating the reconstruction of our garage, which was damage in a devastating fire. Your subcontractors were all extremely professional and did an excellent job. I want to give a very special thanks to the people who did the cleaning, wrapping and repackaging of all the items. It must have taken forever, but everything was done just beautifully. Thank you from the bottom of our hearts.”

“Joel Adams, our project manager, came by for our first meeting to walk us thru the process.  Joel exudes a sense of confidence and true desire to do the job right.  And maybe that’s what makes him so amazing, it wasn’t a job to him, he was restoring our home.  He clearly took that mission seriously and with a sense of urgency.  He knew, better than us, that even a relatively small construction effort can be grinding, frustrating and tiresome.

I didn’t realize until after the job was complete that Joel never said, “no”.  If something was not feasible, ill advised or expensive, Joel always gave candid, informed alternatives.  I always felt like I was in control of decisions and Joel’s partnership was critical to getting the work done in a manner that makes sense now and in the future.  Joel is an excellent communicator with a fast response to inquiries and a calm, confident and informed manner!” – SCOTT (HOMEOWNER)